Privacy notice.

Who we are

Marain PTE Ltd (UEN 201801803W), a company registered in Singapore, is responsible for the personal information described here. This notice explains how we handle information collected through this website, marain.space.

What we collect

• Information you give us. When you email us or book a call, we receive your name, email address, and anything you choose to share about what you need.
• Booking data. Calls are scheduled through Cal.com, on its own site, which processes the details you enter to confirm the meeting.
• Usage data. We use Google Analytics to understand traffic. It counts visits. If you say yes in the cookie banner, it also sets cookies and gives your browser an identifier, so it can tell one visit from another. It does not tell us who you are.

How we use it

To respond to your enquiry, schedule and prepare for calls, do and improve the work you ask us for, and keep the site secure. We do not sell your personal information, and we do not use it to train AI models.

Where it is kept

Your name, email and company, and what you consented to, are stored in a CRM we run ourselves on our own computer in India, and they stay there.

Who we share it with

We share information only with service providers that help us run the company, and only as needed to provide the service. They are Cloudflare, which hosts this website, so a booking passes through it on the way to us, holds it in transit, normally in Western Europe, until our CRM collects it and for up to 30 days after, provides our DNS and stores our encrypted nightly database backups; Google, whose Analytics service measures visits to the site; Cal.com, which schedules calls; Resend, which delivers our email from infrastructure in the United States, so an email we send you travels through the US; and Hetzner, which provides the server in Nuremberg, Germany that our automation runs on. Each is a processor acting on our instructions, and none of them sells or markets to you. We may disclose information where required by law.

Cookies

Google Analytics sets first-party cookies, whose names begin _ga, only if you say yes in the cookie banner. If you say no, or do not answer, it sets none. You can change your answer at any time with the "Cookie choice" link at the foot of every page.

Retention

We keep enquiry and booking information only as long as needed for the purpose it was collected and to meet legal or accounting obligations, then delete it.

If you used one of our free tools

This site used to offer free tools, and they are retired. If you asked for a summary or a report, we hold the name, email and company you gave us, the tool you used and what you consented to, as described above. Your answers are not kept in the CRM. Every email we send includes an unsubscribe link.

Your rights

Depending on where you live (including under GDPR and CCPA/CPRA), you may have the right to access, correct, delete, or port your personal information, and to object to or restrict certain processing. Write to the address below at any time. We act on deletion requests within 30 days.

Security and data handling

How we handle data when we work with a client is described on the Security & data page.

Changes

We may update this notice from time to time. Material changes will be reflected by the effective date above.

Contact

Questions or requests: write to privacy.officer@marain.space.